Holland and Company provides estate planning and probate, corporate and land transfers. The existing staff of six assists Lyle Carlstrom.
Holland and Company is located at 1779 Comox Avenue, down a breezeway that runs between the Blue Heron Bookstore and Harbourview Dental clinic. The office is wheelchair accessible from parking on Comox Avenue.
COVID-19
In an effort to flatten the COVID-19 pandemic curve our firm is:
- Requesting clients with respiratory problems, or other Corona virus symptoms, to connect with us by phone so we can advance their file safely
- Booking appointments at 9, 10 and 11 AM as well as 1:30, 2:30 and 3:30 PM (to promote self-isolation)
- Wiping touch areas before each appointment in the office and the hallway leading to it
- Making sanitizer available at reception and soap and water in washrooms
- Allowing clients to keep pens used for signature
- Suspending drop in visits
- Allowing the free flow of fresh air wherever possible
- Adopting remote work access (where necessary)
- Encouraging electronic communications
- Using a metal document drop-box and pick-up box
- Using a screen in reception
- Using a 2 meter signing table and other physical distancing strategies
- Communicating our ongoing Covid 19 plan via phone, email, website, Facebook and sandwich board
- Calling our clients to provide information about representation agreements for health care
- Taping a buffer zone in our reception area
- Requiring users to wash their own dishes where appropriate
- Making out-of-office visits where appropriate
- Outfitting our staff with masks and gloves when requested
- Relocating staff work-stations to accord with regulatory requirements
- Encouraging clients to bring their own PPE
- Encouraging staff with any Corona virus symptoms, or who have been in direct contact with someone who has tested positive with Covid 19, to isolate and be tested
- Requiring staff awaiting test results to self-isolate away from the office
- Requiring staff to communicate test results with our practice manager
- Obliging all staff to be tested if there are any positive test results
- Requesting clients help complete an intake form
We trust you find this in order and encourage you to call (250) 339-7977 if you have comments, questions or concerns.